Led a cross-functional team to optimize send times for email and push notification campaigns, utilizing statistical techniques to drive a 21% improvement in open rates. Directed a team to design and implement a strategy to reduce email sends while maintaining user visits, identifying jobseeker status, and saving $360,000 annually in email costs. Led multiple data conversion projects to transition policy administration from one third-party administrator to another. Led a team to create an Enterprise Data Store and house the data going to multiple departments from disparate sources through the data store. Led the automation of daily market rate assignment to products across the board replacing proprietary software reducing the turnover time from existing practices by four hours per day.
Lead Data Scientist