“Human + AI Agents Synergy: Building Collaborative Ecosystems for Faster, Smarter Problem-Solving”.
Productivity breakthroughs now come from orchestrating humans and AI agents as a single, accountable team—not from substituting one for the other. This talk discusses a four-layer Collaboration Stack that any organization can adopt:
Shared context hubs: keep people and agents in sync on a live knowledge base.
Role-aware orchestration: assigns each agent a narrowly scoped mandate—draft, verify, purchase—while routing pivotal decisions to human owners.
Guardrails & governance: impose spend limits, audit trails, and explainability reports that satisfy risk and compliance demands.
Outcome dashboards: translate agent activity into familiar KPIs—cycle time, cost per ticket, customer satisfaction—so leaders can measure ROI in weeks, not quarters.